The Continental Flight 2574 Embraer 120 aircraft accident occurred in 1991 killing everyone on board. The US domestic flight was from Laredo International Airport to Bush Intercontinental Airport with 14 people on board. The Aircraft crashed near Eagle Lake in Texas. After the investigation, the National Transport and Safety Board (NTSB) established that the accident was as a result of failure by management. This paper analyses the report.
NTSB established that one of the possible causes of the crash was the failure by the airline to stick to carry out proper maintenance and quality assurance procedures. There was poor communication among the maintenance crew (L-L) and the removal of upper screw resulted to internal flaws (L-S). There was also poor communication among the aircraft crew and technicians. The second shift quality inspectorate officer never informed the third over the removal of upper screws. The first officer, as well, never explained to the second the maintenance progress. NTSB further established that the maintenance of the aircraft never followed the given procedures. Not even once. The airline also used different employees without maintenance work cards during subsequent maintenance procedures. The failure of second shift supervisor to request for a verbal explanation from the two technicians immensely contributed to the crash. The second filled the shift turnover form. He did not give the technician work cards for recording and further failed to alert the technicians to report to supervisor responsible for first and third shifts. This massive failure resulted to internal flaws in the aircraft.
The airlines did not make sure maintenance and quality assurance routine was followed. The use of different employees during maintenance of the aircraft created inconsistency. This was because the technicians were never given the work cards of the previous works.
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