Case Study Analysis

Start page 288 Case study 17 New York City 311, USA

Case study for critical evaluation and write a 1,400-word (+/- 50 words, excluding references) analytical paper. Students will provide a brief summary, describing the smart and sustainable initiative proposed in the project and the technology used. Students should then carry out further research on the project in order to assess how it functions and to evaluate its promises and pitfalls. What is the smart city project intended/designed to do? If the project (or stages of it) has been completed did it live up to expectations? Why or why not? If the project has not yet been completed, what is holding it back? Do you think it will succeed? What are two or three policy/technical/execution/etc. changes that could be made to improve the case? Please note that the URLs provided each project might be outdated so you may have to do some exploratory internet research to find the relevant information. Wikipedia, for example, has a summary of most of the projects, with links to other relevant websites, including proponent websites, news stories, videos, etc.

Case study analyses must be sufficiently comprehensive and detailed.

Projects must be analyzed using academic concepts, theories, and research, and assessments must be evidence-based and objective. In other words, it is not enough to provide an opinion on the smart city example. Analyses must be based on facts, evidence-based research, and critical examination.

Analyses must be written according to academic standards of scholarship and referencing using APA.

Grade Standrad



a. Selected case study project is described efficiently and effectively

b. Project is evaluated thoroughly, well-researched and thought out, and improvements proposed are well thought out and feasible

Critical Thinking


a. Analysis makes connections between the readings and the real world project

b. The argument includes a critical analysis of the project and its outcomes, and applies course concepts and academic research

Writing Style


a. Analyses are written according to academic scholarship standards

b. Writing is clear, well-organized, and free from spelling and grammatical errors

c. Writing and referencing follows APA guidelines

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